WRITTEN BYMaryMargaret Burnett
Every founder wants high performers. The mistake? Assuming they all want the same things.
In Radical Candor, author Kim Scott explains that there are two types of standout employees: rock stars and superstars. Both are essential—but they contribute in very different ways.
Rock stars are your foundation. They’re deeply skilled, consistent, and dependable. They love mastery and meaningful work, not chasing titles. These are the people who keep things running smoothly during chaos, growth, or change. Every strong team needs them—yet they’re often overlooked because they don’t seek attention.
Superstars are your accelerators. They crave challenge, growth, and momentum. They push boundaries, bring energy, and move fast. When supported well, they raise the performance of everyone around them.
Problems start when leaders manage them the same way.
Push a rock star into a role they don’t want, and you’ll lose their engagement. Hold a superstar back, and they’ll leave to find a faster-moving company.
Great leadership adapts.
Rock stars thrive on respect for their expertise, recognition for their work, and roles where they can deepen their skills. Superstars need stretch opportunities, autonomy, and clear conversations about where they’re headed.
The magic happens when both work together. Superstars raise the bar. Rock stars make sure it doesn’t fall. People also shift between these modes over time. The best leaders don’t assume—they ask. A simple question goes a long way: “What does success look like for you right now?”
Because leadership isn’t about one definition of success. It’s about helping each person grow in a way that strengthens both them and your business.